The Benefits of Training with Interactive Scenarios in an LMS
October, 24 2023
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Interactive training is one of the most efficient ways that organizations can engage their users, but organizations rarely do this, despite most LMS' being capable of it.
Trainees today crave engagement, interactivity, and real-world application of skills—all things achievable with a Learning Management System (LMS)—especially given the number of tools they offer. However, one of the most effective ways of satisfying trainees, interactive scenarios, is often overlooked in lieu of videos or text documents. This overshadowing has many potential reasons, but the benefits of interactive scenarios are worth the effort.
What Are Interactive Scenarios?
Before diving into the benefits, what are interactive scenarios? Interactive scenarios are digital trainings activities that simulate real-life situations. They present trainees with a problem, situation, or challenge and allow them to make decisions, explore consequences, and learn from their choices. These scenarios can take various forms, including branching scenarios, simulations, case studies, and more.
The Benefits of Interactive Scenarios
Engagement
Interactive scenarios are inherently engaging. Users are placed in narrative control, making decisions that impact the outcome. This hands-on approach keeps them involved and motivated throughout the learning process.
Real-World Application
Scenarios should mimic real-life situations, providing users with a safe space to apply their knowledge and explore options—even the wrong ones—for a better grasp on consequences. This practical application enhances retention and transfer of learning to actual job tasks.
Critical Thinking
Scenarios encourage some of the most sought-after skills like critical thinking and problem-solving. Users must analyze information, weigh options, and anticipate consequences—a valuable skill set in any profession.
Immediate Feedback
Interactive scenarios can offer instant feedback based on users’ choices. This feedback helps them understand the consequences of their decisions and reinforces learning objectives. If taken to the extremes, interactive scenarios can even show users the path of actions they took to get where they are.
Adaptive Learning
Interactive scenarios should be adaptive based on a user’s choices. This ensure that the scenarios do not feel akin to quizzes but rather something that is, well, interactive.
Implementing Interactive Scenarios into an LMS
Define Learning Objectives
Start by identifying clear learning objectives. What skills or knowledge does the organization want users to gain from the scenario? Talking to customers? Proper line safety procedure? Ensure that the scenario aligns with these objectives.
Scenario Design
Create scenarios that mirror real-world challenges. Use multimedia elements like images, videos, or audio to enhance realism. A go places to start would be by talking to seniors at the organization for their experiences and design from there.
Branching Paths
Develop branching scenarios that allow for different outcomes based on user choices. These branches can be as wild or mundane as possible but be aware that either option will reflect on the organization. Scenarios that have wild paths will tell a user that the organization is more laid back and encourages them to explore the scenario more, whereas it’s the opposite for mundane paths.
Feedback Mechanisms
Provide immediate feedback after each decision. Explain why a choice was correct or incorrect, helping trainees understand the consequences of their actions.
Analytics
Use analytics within the LMS to track user progress. Analyze data to identify common challenges or areas where users struggle. Use this information to refine scenarios for continuous improvement.
User-Friendly Interface
Easy navigation ensures that users can focus on the scenario without struggling with the platform. Nothing will be more frustrating to users than a poorly made user interface.
Assessment
Incorporate assessments or quizzes within the LMS to reinforce training from scenarios. These assessments can be used, along with the data on choices made, to measure knowledge retention and provide additional feedback.
Interactive scenarios are a great way to engage learners, promote critical thinking, and bridge the gap between theory and practice. By incorporating well-designed scenarios into an LMS, organizations can create a dynamic and effective learning environment that empowers their trainees to excel in their roles.
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Photo by Joshua Coleman on Unsplash
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