We count a user as active if administrative or learning actions in a calendar month prior to the billing date are performed. There is no need to activate/deactivate users to save on license cost. Those users that simply browse your offering or download their own learning records will not be counted. Note, that we will still count deleted users if they had activity.

Yes, our specialized consultants will find the way to address your needs even if customizations are required.

Yes! To arrange administrative training, please contact us at sales@coreachieve.com.

If you need assistance, please contact us at support@coreachieve.com. Our support engineers are ready to help you online in Microsoft Teams meeting if email exchange is not sufficient.

Pick the plan which fits your current needs and click Select plan. Enter your credit card information and once your payment is accepted, you have instant access to the plan.

Upgraded subscription plan will be applied to the current billing cycle. This way if you have a considerable number of extra users, you can switch and save.

Downgraded subscription plan will be applied at the start of the next  billing cycle. If you want to downgrade to the free subscription, please make sure that you have 5 or less users marked as Active by you. If there are more than 5 users, then more recently created logins will be de-activated starting the next billing cycle.